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User Acceptance Agreement


Many State agencies provide information and services by the Internet. Much of the information and many of the services do not include personal or confidential information, and are available to anyone accessing the State's Portal or agency Web sites. When access to information or services is restricted to protect your privacy or the privacy of others, you may be asked to provide a DOA/Wisconsin Logon and password. Your DOA/Wisconsin Logon and password verifies your identity so that we can provide you with access to your information and services, while restricting access by unauthorized individuals.

If you choose to accept the conditions of this user acceptance agreement, you will be prompted to provide the basic information that is required to issue a DOA/Wisconsin Logon and password. The information you provide will be stored in your user profile and will be managed according to the State's policy, as described below.

To create your DOA/Wisconsin Logon, you will be asked for your name, e-mail address (optional), telephone number (optional), your desired Logon ID and password. A secret question and answer will also be required to look up your DOA/Wisconsin Logon ID or Password if you forget them. Some State Internet services may require additional information. For example, some applications may require a postal address and others may require additional forms of identification. If the necessary information is not already stored, you will be given the opportunity to add that information to your user profile. If you have provided the information previously, there will be no need to re-enter it. You will always have the choice to opt out and not provide the requested information. However, if you do so, you may not be able to complete your transaction over the Internet. You will also have the ability to review, delete or update the information stored in your user profile.

In time, we anticipate that every State agency will recognize your DOA/Wisconsin Logon and password. There will be no need to have a separate Logon ID for each agency. Once you have created a DOA/Wisconsin Logon your identification information, contact information and the other data you choose to provide, will be made available to appropriate State applications. Because we store this information, you do not have to provide it each time you use a service with privacy or confidentiality restrictions. Please note that only certain types of information will be stored in your user profile, as described below in the Information Collected and How It Is Used section. Your user profile will never contain records such as driving history, tax information, unemployment compensation, vehicle registrations, or prison records.

Protecting Your Account

Your DOA/Wisconsin Logon and password are your keys to doing secure business with the State of Wisconsin over the Internet. They should be considered as important as your signature. Do not share your DOA/Wisconsin Logon or password with anyone. You are the only person who will know your password. It will be secured and unavailable to anyone, including State security officers and administrators. It is your obligation to protect it by keeping it confidential and known only to you.

Information systems, and the data that is stored and managed by the State of Wisconsin, are governed by State and Federal laws, rules and regulations. Violators may be subject to prosecution, fines or other sanctions.

Information Collected and How It Is Used

The information collected for user access to State Web applications is limited to what is required to provide secure delivery of those applications.

Information about users of State Web applications may include the following:

  1. Identifying information, such as name, date of birth and identification numbers, that is used to verify an individual's identity when they request a DOA/Wisconsin Logon to access DOA Web applications.
  2. Contact information, such as telephone number, postal address and e-mail address, that is used to contact the individual regarding their account.
  3. Information, such as DOA/Wisconsin Logon, password and related attributes, that is used to maintain security.
  4. Program area identification numbers that are used to link the user and a specific application. This information will not be collected or stored unless it is required for access to specific applications.

Personal Information and Choice

Personal information is information about an individual that is readily identifiable to that specific individual. Personal information includes identifiers such as an individual's name, address and telephone number. A domain name or Internet Protocol (IP) address is not considered personal information. We do not collect any personal information about you, unless you voluntarily participate in an activity that asks for the information.

A user profile will not be created for you unless you request a DOA/Wisconsin Logon and password. Individuals who have requested a DOA/Wisconsin Logon and password may ask to have their profile removed from the system. Individuals who do not request a DOA/Wisconsin Logon and password, or request to have their profile removed, will not be denied services but may not be able to access those services by the Internet.

Public Disclosure

Much of the information that is collected by the State of Wisconsin is confidential and is managed accordingly. The State has taken appropriate steps to safeguard the integrity of this information and to prevent access by unauthorized persons.

The Wisconsin Public Records Law (Wis. Stat. ยง 19.31 - 19.39) exists to ensure that government is open and that the public has access to appropriate records and information that are in the possession of the State government. At the same time, there are exceptions to this law that serve various needs, including the privacy of individuals. Certain information that the State manages is confidential. This includes identity and security data that is used to control access to information, and to protect the privacy of individuals and organizations that receive services from, or are regulated by, the State. The State will make every effort to secure this information and to protect the privacy of individuals who have personably identifiable information stored in their user profile.

The State may aggregate user profile information and usage to determine trends and to facilitate sound decisions regarding system design and future application deployments. However, the State will not sell the information managed in your user profile, in either a specific or a generalized format.

Access and Correction of Personal Information

Individuals will be allowed to view personal information relating to their user profile and to update the contact information in their user profile (address, telephone, or e-mail address). Passwords will be secured and will be stored in an encrypted format.

Use of Cookies

A cookie is a small amount of data, which may include an anonymous unique identifier, that is sent to your browser from a Web site's computers and may either be used during your session (session cookie) or may be stored on your computer's hard drive (persistent cookie). Cookies may contain data about a user's movements during their visit to the Web site. If your browser software is set to allow cookies, a Web site can send its own cookie to you. A Web site that has set a cookie can only access those cookies it has sent to you, it cannot access cookies sent to you by other sites.

When you request a DOA/Wisconsin Logon and password, and when you use your DOA/Wisconsin Logon to access State services over the Internet, a session cookie will be sent to your browser and stored in your computer's memory. The cookie will be used to maintain session information, so that you do not have to re-enter your DOA/Wisconsin Logon and password when you navigate different pages and/or services. Your privacy is best protected if you close your browser after you are done using applications that use session cookies.

Updated November 11, 2003
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